Irena is a Head of Marketing and Public relations Department at Central registry of the Republic of North Macedonia

She joined the Central Registry 2008. 

She is responsible for:

• Coordination of external communication, customer  care, maintenance and strengthening of the role and importance of the  institution to target groups and strengthen the image of the Central  registry.

• Taking care of accurate, timely and prompt information to the  target groups for the products and services and providing customer  support in realizing their commitments to and requirements.

•  Planning, coordinating and supervision of the preparation of  promotional material and representative of the institution,  including maintainance the CMS of the service porlal.

• Processing media presentation of the institution

• Organize the implementation of surveys of public opinion in matters arising from the functions of the institution

• Participation in working groups to develop new products and  services and to create organizational policies and procedures of public  interest.

• Project/Product Manager of the projects related to services for business and citizens.